Returns & Exchanges
At Njord Gear Co., we stand behind the durability and performance of our electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label and a return authorization form will be sent to your email for easy printing.
- 3.Pack Your Device
Securely place the electronics in their original packaging, including all cables, manuals, and accessories to ensure a successful inspection.
- 4.Ship and Track
Drop off your package at any authorized carrier location; your refund or replacement will be processed within 5-7 business days of receipt.
